Skip to main navigation.

Privacy Statement

Polk-Burnett Electric Cooperative has a responsibility to help keep your personal information safe, secure and confidential.
1. We will only collect, store and use information for core business purposes.
2. We do not trade or sell personal information to third parties.
This privacy statement describes the fair information practices that govern the collection, maintenance, use and disclosure of personal information on Polk-Burnett’s website.

Collection Practices
Like many websites, automatically records basic, non-personal information about web visitors. This information consists of IP address, type of browser and operating system, date and time of access, pages visited and referring/exit pages. This information is typically used in aggregate form to help make the website more useful. We like to know which pages are popular and how visitors locate our site. Polk-Burnett may use identifying information in response to online surveys and live chats; however, we will not disclose or use information for any unrelated purpose, except where compelled by court order or similar legal process. Web logs may be used to identify visitors who seek to damage the website, use the site in unauthorized ways, interfere with operations or conduct illegal or dishonest activity. Information about users who try to engage in any unapproved activities may be shared with law enforcement agencies.

E-mail and Web Forms
If you use Polk-Burnett’s website to send an e-mail or provide personal information in any other way, Polk-Burnett may collect and maintain the information you provide. Your information may be shared among the employees of Polk-Burnett Electric Cooperative and others as necessary to respond to you. Routine e-mail sent to us through this website or otherwise is not necessarily secure against interception. If your communication contains personal information that you consider sensitive, you may not want to use e-mail.

Links to Other Sites
This website contains links to other sites, some of which are not owned or controlled by Polk-Burnett. Please be aware that we are not responsible for the privacy practices of other sites. This privacy statement applies only to Polk-Burnett’s website.

Security and Data Quality
Polk-Burnett maintains this website and its content with appropriate safeguards to protect against loss, misuse and similar events. We take prudent steps to ensure that the information we maintain about users is accurate. However, no computer system can ever be fully protected against every possible hazard. We provide reasonable and appropriate security to protect against foreseeable hazards.

Changes in this Privacy Policy
Polk-Burnett reserves the right to modify this privacy statement at any time.

Questions, Access and Disputes
If you have questions about this privacy statement, contact Polk-Burnett Electric Cooperative, 800-421-0283 or e-mail.

Touchstone Energy Cooperatives National Logo Kids Energy Zone Logo Diggers Hotline Logo