Member Service Representative
Are you a team player with a positive attitude? Are you proficient with technology? Do you have strong verbal and organizational skills? Can you work accurately with frequent interruptions? Do you have skills dealing with a variety of people in a variety of situations?
Polk-Burnett Electric Cooperative is seeking a full-time member service representative that will work in the Centuria and Siren office. This position will provide accurate record keeping for electric accounts and interact with members in a positive proactive manner regarding their electric accounts.
The successful candidate must have a high school or equivalent diploma. An associate degree or technical college certificate in a related field is preferred. Additional training pursuant to customer service is highly desirable. A minimum of two years experience in an office environment with frequent public contact, bookkeeping, and data processing is preferred. Responsibilities include billing electric accounts, data entry to member accounts, account changes and adjustments, payments received, fees, deposits, collections and responding to member electric billing questions.
Polk-Burnett offers a competitive wage and an excellent benefit package. Please submit an application, cover letter and resume on or before November 10, 2025 to: Human Resources, Polk-Burnett, 1001 State Road 35, Centuria, WI 54824 or hr@polkburnett.com. No phone calls please. An application can be downloaded at www.polkburnett.com under My Co-op/Employment. EOE/M/F/V/D
