Skip to main content
ONE-TIME ELECTRIC PAY
REBATES
CONTACT US
Home

24/7   800-421-0283

Menu
  • My Electric Account
    • Capital Credits
    • New Construction or Rebuild
    • Outage Notification
    • Overhead to Underground Conversion
    • Payment Options
    • Power Cost Adjustment
    • Rates, Fees and Deposits
    • Security Lights
    • SmartHub Overview & Enrollment
    • Start or Stop Service
    • Understanding Your Bill
    • Update Your Contact Information
  • Energy Savers & Solutions
    • Air Source Heat Pumps
    • Beat the Peak
    • Do the Summer Shift
    • Electric Grid & Meter Upgrade
    • E-Vehicle Charger
    • ETS Unit
    • Energy Saver Videos
    • How to Spot a High Bill with SmartHub
    • Load Management
    • Lower Your Energy Bill
    • Mini Boiler
    • Off-Peak
    • Rebates
    • Stray Voltage
    • Use Energy Wisely Guide & 101 Ways to Save
    • Water Heater
  • Community
    • Co-op Scholarships
    • Diggers Hotline
    • Economic Development
    • Electric Safety
    • Gift Cards
    • Kids Activity Page
    • License to Live Drivers Safety
    • Operation Round Up
    • Power Line Safety Demo
    • Safety Poster Contest
    • Youth Tour
  • My Co-op
    • 2022 Annual Meeting Report
    • About Us
    • Audit and Bylaws
    • Board of Directors
    • Co-op History & Timeline
    • Contact Us
    • Employment Opportunities
    • General Manager Blog
    • Legal & Privacy Statements
    • Mission, Values, Principles
    • Newsletter
    • Polk-Burnett Policies
    • Right-of-Way Program
  • Go Green
    • Geothermal Energy
    • E-Vehicles
    • Energy Supply & Renewables
    • Evergreen Renewable Energy Blocks
    • Home Solar and Wind
    • Paperless Billing
    • Protect the Karner Blue Butterfly
    • SunTuria Solar Tours
    • SunTuria Solar

Upgrades coming to restore substation outages faster

Friday | June 5, 2020
All News

General Manager Steve Stroshaneby General Manager Steve Stroshane

In the field, in the office and at the annual meeting, we're here for you
We're all learning to do things differently and our lives have forever changed because of the COVID-19 pandemic. I'm grateful for our essential co-op employees in the field and in the office who continue to provide reliable power with efficiency and extraordinary service, even as all of our families, schools and communities have been affected.

Work in every co-op department is ongoing to ensure a strong future for the co-op and our members. Below is one example of how the co-op is working to improve reliability and provide the energy you need to power your lives.

Upgrades coming to restore substation outages faster

One of the areas Polk-Burnett prides itself on is providing reliable service. Our goal is less than one hour of outages per year per member. However, sometimes situations are out of our control. When a problem occurs on a high-voltage transmission line, it impacts multiple substations in a large geographic area. The people impacted may even be served by different utilities. 

Polk-Burnett does not own, operate or maintain any transmission lines. We only own the lines from the substations to your electric meter. One of our strategic initiatives has been to improve service when a transmission line has a problem. When a transmission outage occurs, we would like to install technology that would transfer the flow of electricity, so your home receives power from a different substation. 

The first substation to get this technology upgrade is the Meenon Substation, serving the area around Webster (towns of Union, Meenon, Lincoln and Oakland). The Meenon Substation is served by a Northwestern Wisconsin Electric transmission line and has experienced an above average number of outages.  

The improvement plan will occur over three years. We began last year by upgrading the substation equipment. This year, new equipment will be installed on the power lines, and in 2021, we plan to be able to remotely control all of the equipment installed in 2019 and 2020. While these upgrades cannot prevent the outage from the transmission lines, we hope that it will restore power faster. If it works at Meenon, it will be deployed to other areas of the system.

I invite you to learn more about the work of the cooperative at our 82nd annual meeting. Because of uncertain times, we will host a virtual annual meeting July 8. We hope you can join us as we try this new format! 

Back to Top

POLK-BURNETT ELECTRIC COOPERATIVE

1001 State Road 35
Centuria WI 54824
Lobby: 8 a.m. to 4:30 p.m. 
Window: 8 a.m. to 4:30 p.m.
Drop box: 24/7

7298 State Road 70
Webster WI 54893
Lobby: 8 a.m. to 4 p.m.
Window: 8 a.m. to 4:30 p.m.
Drop box: 24/7

CONTACT

800-421-0283
Contact Us
Report outages 24/7 on SmartHub or 800-421-0283

©2023 Polk-Burnett Electric Cooperative. Your Source for Reliable Power.

  • My Electric Account
    • Capital Credits
    • New Construction or Rebuild
    • Outage Notification
    • Overhead to Underground Conversion
    • Payment Options
    • Power Cost Adjustment
    • Rates, Fees and Deposits
    • Security Lights
    • SmartHub Overview & Enrollment
    • Start or Stop Service
    • Understanding Your Bill
    • Update Your Contact Information
  • Energy Savers & Solutions
    • Air Source Heat Pumps
    • Beat the Peak
    • Do the Summer Shift
    • Electric Grid & Meter Upgrade
    • E-Vehicle Charger
    • ETS Unit
    • Energy Saver Videos
    • How to Spot a High Bill with SmartHub
    • Load Management
    • Lower Your Energy Bill
    • Mini Boiler
    • Off-Peak
    • Rebates
    • Stray Voltage
    • Use Energy Wisely Guide & 101 Ways to Save
    • Water Heater
  • Community
    • Co-op Scholarships
    • Diggers Hotline
    • Economic Development
    • Electric Safety
    • Gift Cards
    • Kids Activity Page
    • License to Live Drivers Safety
    • Operation Round Up
    • Power Line Safety Demo
    • Safety Poster Contest
    • Youth Tour
  • My Co-op
    • 2022 Annual Meeting Report
    • About Us
    • Audit and Bylaws
    • Board of Directors
    • Co-op History & Timeline
    • Contact Us
    • Employment Opportunities
    • General Manager Blog
    • Legal & Privacy Statements
    • Mission, Values, Principles
    • Newsletter
    • Polk-Burnett Policies
    • Right-of-Way Program
  • Go Green
    • Geothermal Energy
    • E-Vehicles
    • Energy Supply & Renewables
    • Evergreen Renewable Energy Blocks
    • Home Solar and Wind
    • Paperless Billing
    • Protect the Karner Blue Butterfly
    • SunTuria Solar Tours
    • SunTuria Solar